Chapter 13 Trustee
Eastern District of Tennessee
Southern and Winchester Divisions


Electronic Payment Enrollment

Payment by ACH Credit

The Chapter 13 Standing Trustee is pleased to offer you the ability to make your payments for bankruptcy debtor Wage Order deductions by Automated Clearing House (ACH) transfers. ACH transfers are similar to, but not exactly the same as, Electronic Funds Transfers (EFT) or Wire Transfers. The funds will be deposited directly into a Trustee bank account. This process can eliminate sending multiple checks for each payroll. The specific method is via ACH Credit - your company initiates the transaction against your account.

Processing Rules and Conditions

Detail must be transmitted PRIOR to the deposit EACH TIME a deposit is made. Our office cannot make the assumption that an amount is for a specific case. It must be documented by the remitter. The detail should also indicate the total being remitted.

Send the detail as an email attachment in pdf format if possible. Details attached as spreadsheets (Excel), word processing documents (Word), or HTML email attachments may likely harbor viruses and they are more difficult to process and output.

Faxes of remittances are also accepted, but emails have historically had more reliable delivery and verification of receipt.

Make a deposit of a single amount comprised of multiple payments that are documented in the detail list. Multiple payments from the same company are harder to reconcile for entry. They also cost more since the ACH transactions incur individual bank charges.

There MUST be a reliable contact person in the event of problems or other questions. If a contact person leaves employment, the company must provide another contact person.

Obtaining Bank Information

If your company is interested in paying Wage Orders electronically, contact the webmaster on the home page of the website.

Contact by email helps us assure that we have a contact's valid email address.

True electronic payment is not available to individual debtors. Some banks offer bill paying services that send checks; these payments are allowed.

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